SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Dairy House is a 15-bed residential care home in Taunton, Somerset, run by Cream Residential Care Limited. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is a small home for Somerset, where the median is 25 beds.
Its CQC rating, from May 2019, is Good across the board: overall and for every key question. Its previous rating, in September 2016, was Outstanding, so the home has slipped. CQC hasn't re-rated the home for over 5 years, like 31% of homes in Somerset. Here is how rating age varies by council.
Across Somerset, 89% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from February 2025. That is true of 94% of homes in Somerset. The nearest home with a higher rating is Heron House Residential Home (Outstanding), 0.4 km away.
