SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
What the data says about The Firs Residential Home
The Firs Residential Home is a 38-bed residential care home in Budleigh Salterton, Devon, run by West Bank Residential Home Limited. Its CQC registration covers older people, people with dementia and people with a physical disability. The typical home in Devon has 25 beds, so this one is bigger than average.
CQC rated it Good overall and in all five key questions in December 2022. Its previous rating, in March 2021, was Requires improvement, so the home has improved.
The kitchen has a food hygiene rating of 5 (very good), from January 2026. That is true of 86% of homes in Devon. Across Devon, 90% of rated homes are Good or Outstanding, against 82% for England. It is one of 3 homes run by West Bank Residential Home Limited. 3 of those with a rating are Good or Outstanding. None of the 5 nearest rated homes has a higher rating.
