SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Friendly Inn Residential Home Limited runs The Friendly Inn, a residential care home in Birmingham, Solihull with room for 30 residents. CQC registers it to look after older people, people with dementia and younger adults.
Its CQC rating, from July 2021, is Good across the board: overall and for every key question. Its previous rating, in September 2019, was Requires improvement, so the home has improved. At over 5 years old, this rating is older than most. 52% of ratings in Solihull are as old (how rating age varies by council).
Across Solihull, 91% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in April 2026. That is true of 80% of homes in Solihull. None of the 6 nearest rated homes has a higher rating.
