Nursing home · Liverpool

The Hamlets

99 Mill Street, Liverpool, L8 5XW

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: GoodWell-led: Requires improvement Rated 3 years ago ↑ Up from Inadequate

CQC rating

Requires improvement
Published 12 September 2023 Rated 3 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Requires improvement
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Earlier ratings ?

  • January 2023InadequateSECRW
  • May 2021Inspected, no new rating
  • January 2021Inspected, no new rating
  • July 2019GoodSECRW
  • November 2016GoodSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Liverpool

The Hamlets is in the Requires improvement tier ?, with 21 other homes in Liverpool. 67% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 3 (4%)
  • Good, with Outstanding areas 3 (4%)
  • Good 35 (41%)
  • Good, with an area to improve 13 (15%)
  • Requires improvement 22 (26%)
  • Inadequate 5 (6%)
  • Not yet rated 4 (5%)

See all 85 care homes in Liverpool →

Care homes nearby

  • Mersey Parks Care Home
    Liverpool · L8 5XW · Nursing home · 150 bedsunder 0.1 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 9 years ago
  • Granby Intermediate Care Hub
    Liverpool · L8 1YQ · Residential care home · 30 beds1.0 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Redford Court
    Liverpool · L8 7SZ · Residential care home · 29 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Park View Care Home
    Liverpool · L8 3SR · Nursing home · 56 beds1.6 km
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 1 year ago
  • Turner Home
    Liverpool · L8 9RN · Nursing home · 59 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Lotus Care Marmaduke Street
    Liverpool · L7 1PA · Nursing home · 48 beds2.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago

More care homes near L8 5XW →

About The Hamlets

Age Concern Liverpool & Sefton runs The Hamlets, a nursing home in Liverpool with room for 30 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.

21 other homes in Liverpool share its tier, “Requires improvement”. About 0.0 km away, Mersey Parks Care Home is rated Good.

CQC last rated the home in September 2023, giving it Requires improvement overall. Safe, effective, caring and well-led were also Requires improvement. CQC rated responsive as Good. That is up from Inadequate in January 2023.