SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Age Concern Liverpool & Sefton runs The Hamlets, a nursing home in Liverpool with room for 30 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.
21 other homes in Liverpool share its tier, “Requires improvement”. About 0.0 km away, Mersey Parks Care Home is rated Good.
CQC last rated the home in September 2023, giving it Requires improvement overall. Safe, effective, caring and well-led were also Requires improvement. CQC rated responsive as Good. That is up from Inadequate in January 2023.