Nursing home · Liverpool

Lotus Care Marmaduke Street

13 Marmaduke Street, Liverpool, L7 1PA

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago ↑ Up from Req. improvement

CQC rating

Good
Published 19 November 2024 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?72%Good
    See the breakdownHide the breakdown1 of 8 below good
    • Involving people to manage risksSome shortfalls
    • Infection prevention and controlGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Providing InformationSome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 29 good, 4 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • February 2024Requires improvementSECRW
  • November 2020Inspected, no new rating
  • July 2019GoodSECRW
  • June 2018Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Liverpool

Lotus Care Marmaduke Street is in the Good tier ?, with 34 other homes in Liverpool. 67% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 3 (4%)
  • Good, with Outstanding areas 3 (4%)
  • Good 35 (41%)
  • Good, with an area to improve 13 (15%)
  • Requires improvement 22 (26%)
  • Inadequate 5 (6%)
  • Not yet rated 4 (5%)

See all 85 care homes in Liverpool →

Care homes nearby

  • Redford Court
    Liverpool · L8 7SZ · Residential care home · 29 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Granby Intermediate Care Hub
    Liverpool · L8 1YQ · Residential care home · 30 beds1.2 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Ms June Dunne - 26 Huntly Road
    Liverpool · L6 3AJ · Residential care home · 3 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Gordon House Care Home
    Liverpool · L6 4EH · Nursing home · 20 beds2.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Rockfield House
    Liverpool · L6 4BB · Residential care home · 14 beds2.0 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
  • Hestia House
    Liverpool · L17 3AS · Residential care home · 22 beds2.0 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated

More care homes near L7 1PA →

Other homes run by Lotus Care Management Services Limited

3 care homes in total: 2 Good, 1 Requires improvement.

  • Bennett House
    Telford, Telford and Wrekin · TF7 5HR · Residential care home · 45 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 months ago
  • The Villa
    Telford, Telford and Wrekin · TF7 5AE · Nursing home · 38 beds
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago

All 3 homes run by Lotus Care Management Services Limited →

Lotus Care Marmaduke Street at a glance

Run by Lotus Care Management Services Limited, Lotus Care Marmaduke Street is a nursing home in Liverpool with 48 registered beds. Its CQC registration covers older people, people with dementia and younger adults.

CQC rated it Good overall and in all five key questions in November 2024. Its previous rating, in February 2024, was Requires improvement, so the home has improved. CQC found some shortfalls in “workforce wellbeing and enablement”, one of 4 standards out of 33 scored below good.

None of the 5 nearest rated homes has a higher rating. 2 of Lotus Care Management Services Limited’s 3 rated homes are Good or Outstanding (compare care home groups). Its kitchen was rated 3 for food hygiene in January 2026. 64% of homes in Liverpool score the top mark of 5. In Liverpool, 67% of rated care homes are Good or Outstanding (England 82%).