SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
SafeguardingSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 30 good, 3 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Haven is one of 281 care homes in East Sussex: a 5-bed residential care home in Peacehaven, run by Lifeways Community Care Limited. It is registered to care for younger adults and people with a learning disability or autism. It is a small home for East Sussex, where the median is 24 beds.
In East Sussex, 85% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in August 2025. 90% of homes in East Sussex also score 5. Of the 6 closest rated homes, none is rated above it. It is one of 17 homes run by Lifeways Community Care Limited. 13 of those with a rating are Good or Outstanding.
In September 2026, CQC gave it Good overall, and Good for each of the five key questions too. Before that, in June 2023, it was rated Requires improvement. Ratings in East Sussex are typically about 4 years old, which makes this one newer than most. CQC found some shortfalls in “consent to care and treatment”, one of 3 standards out of 33 scored below good.
