SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in September 2026. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Run by HC-One No.5 Limited, Haven Care Home is a nursing home in Peacehaven, East Sussex with 40 registered beds. Its CQC registration covers older people, younger adults and people with a physical disability. Most homes in East Sussex are smaller: the median there is 24 beds.
In East Sussex, 85% of rated care homes are Good or Outstanding (England 82%). HC-One No.5 Limited has run the home since September 2026, when it changed owner. Of the 6 closest rated homes, none is rated above it. 49 of HC-One No.5 Limited’s 60 rated homes are Good or Outstanding (compare care home groups).
CQC rated it Good overall and in all five key questions in May 2023. The rating was carried over from a previous registration, which usually happens when a home changes owner. That is up from Requires improvement in September 2021.
