SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Healthcare Homes Group Limited, The Hillings is a residential care home in St Neots, Cambridgeshire with 72 registered beds. CQC registers it to look after older people, people with dementia and younger adults. That is larger than most homes in Cambridgeshire, where the typical home has 35 beds.
In October 2019, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from April 2017. The rating is more than 5 years old. In Cambridgeshire, 64% of ratings are that old (see how rating age varies by council).
89 other homes in Cambridgeshire share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from January 2026. That is true of 88% of homes in Cambridgeshire. It is one of 29 homes run by Healthcare Homes Group Limited. 25 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
