SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The Hollins Residential Care Home is in the Good, with an area to improve tier ?, with 30 other homes in Staffordshire.
78% of rated homes here are Good or Outstanding (England: 82%).
Mrs Dorothy Woodcock runs The Hollins Residential Care Home, a residential care home in Stoke On Trent, Staffordshire with room for 2 residents. Its CQC registration covers people with a learning disability or autism. The typical home in Staffordshire has 28 beds, so this one is on the small side.
CQC last rated the home in December 2019, giving it Good overall. Safe, effective, caring and responsive were also Good. Well-led was rated Requires improvement. That matches its previous rating, from May 2017. CQC hasn't re-rated the home for over 5 years, like 51% of homes in Staffordshire. Here is how rating age varies by council.
None of the 5 nearest rated homes has a higher rating. Its kitchen was rated 5 for food hygiene in November 2024. That is true of 85% of homes in Staffordshire. 30 other homes in Staffordshire share its tier, “Good, with an area to improve”. CQC's register shows no registered manager at the moment.
