SafeAre people protected from abuse and avoidable harm?62%Good
See the breakdownHide the breakdown4 of 8 below good
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 28 good, 5 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Knowles Care Home Limited runs The Knowles, a residential care home in Coventry with room for 40 residents. Its CQC registration covers older people, people with dementia and younger adults.
CQC rated it Good overall and in all five key questions in October 2025. That is up from Requires improvement in March 2024. Ratings in Coventry are typically about 4 years old, which makes this one newer than most. 5 of its 33 scored standards were below good, including “workforce wellbeing and enablement”.
None of the 6 nearest rated homes has a higher rating. Across Coventry, 68% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from January 2024. That is true of 98% of homes in Coventry.
