SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Laurel is in the Good, with Outstanding areas tier ?, with 4 other homes in Swindon.
89% of rated homes here are Good or Outstanding (England: 82%).
The Laurel is one of 47 care homes in Swindon: a 6-bed residential care home in Swindon, run by Optimal Living Ltd. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. The typical home in Swindon has 14 beds, so this one is on the small side.
CQC last rated the home in September 2018, giving it Good overall. It was Good for safe, effective, caring and well-led as well. For responsive, the rating was Outstanding. That matches its previous rating, from May 2016. The rating is more than 5 years old. In Swindon, 24% of ratings are that old (see how rating age varies by council).
Kings Court Care Centre, 0.8 km away, is the closest home rated Outstanding. Optimal Living Ltd runs 3 care homes, and all 2 rated are Good or Outstanding. 4 other homes in Swindon share its tier, “Good, with Outstanding areas”.
