Residential care home · Norfolk

The Laurels Care Home

The Laurels, West Carr Road, Attleborough, NR17 1AA

Good SafeEffectiveCaringResponsiveWell-led Rated 7 months ago

01953455427 Website ↗

The Laurels Care Home is a residential care home in Attleborough in Norfolk, run by Defiant Enterprises Limited. CQC registers it for 52 places and supports older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs.

Its latest CQC rating, published February 2026, is Good overall. It was rated Requires improvement for safe. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding.

CQC rating

Good

Published 16 February 2026 Rated 7 months ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

The Laurels Care Home is in the Good, with an area to improve tier, alongside 42 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

Outstanding 18 (6%)
Good, with Outstanding areas 12 (4%)
Good 120 (39%)
Good, with an area to improve 43 (14%)
Requires improvement 92 (30%)
Inadequate 10 (3%)
Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

Care homes nearby

Oak Trees (Respite)
Attleborough, Norfolk · NR17 1QW · Residential care home · 4 beds1.0 km

Outstanding S: OutstandingE: GoodC: OutstandingR: GoodW: Outstanding Rated 6 years ago
St Elmos
Attleborough, Norfolk · NR17 2EL · Residential care home · 8 beds1.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated this month
Brooklyn House Nursing Home
Attleborough, Norfolk · NR17 2AG · Nursing home · 38 beds1.2 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 month ago
St Edmunds
Attleborough, Norfolk · NR17 2AW · Residential care home · 40 beds1.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Fairland House
Attleborough, Norfolk · NR17 2AS · Residential care home · 34 beds1.4 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
8 Acres
Attleborough, Norfolk · NR17 1AW · Residential care home · 18 beds1.5 km

Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 1 year ago

More care homes near NR17 1AA →

Key facts

Type: Residential care home
Beds: 52
Provider: Defiant Enterprises Limited
Registered manager: Rebecca Billings
Registered with CQC since: 1 November 2011
Local authority: Norfolk
CQC location ID: 1-324097717

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Learning disability or autism
Mental health

Service user groups registered with CQC.

Questions to ask on a visit

CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?