SafeAre people protected from abuse and avoidable harm?★Outstanding
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Oak Trees (Respite) is one of 311 care homes in Norfolk: a 4-bed residential care home in Attleborough, run by Empanda Care & Support Ltd CIC. It is registered to care for older people, younger adults and people with a learning disability or autism. The typical home in Norfolk has 29 beds, so this one is on the small side.
CQC last rated the home in January 2020, giving it Outstanding overall. It was Outstanding for safe, caring and well-led as well. Effective and responsive were rated Good. That is up from Good in June 2017. The rating is more than 5 years old. In Norfolk, 46% of ratings are that old (see how rating age varies by council).
In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 4 out of 5 in August 2024. 89% of homes in Norfolk score the top mark of 5. None of the 6 nearest homes is rated Outstanding.