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Residential care home · Bournemouth, Christchurch and Poole

The Laurels

195 Barrack Road, Christchurch, BH23 2AR

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 7 years ago
01202470179

The Laurels is a residential care home in Christchurch, run by Mrs Mary Hall & Ms Georgina Hall. CQC registers it for 20 places and supports older people and people living with dementia.

CQC rated it Requires improvement overall in November 2018. It was rated Good for effective, caring and responsive. Across Bournemouth, Christchurch and Poole, 96% of the 127 rated care homes are Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Requires improvement
Published 9 November 2018 Rated 7 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 9 November 2018, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Bournemouth, Christchurch and Poole

The Laurels is in the Requires improvement tier, alongside 4 other homes in Bournemouth, Christchurch and Poole. Of the 127 rated care homes here, 96% are Good or Outstanding (England: 83%).

  • Outstanding 7 (5%)
  • Good, with Outstanding areas 8 (6%)
  • Good 103 (80%)
  • Good, with an area to improve 4 (3%)
  • Requires improvement 5 (4%)
  • Not yet rated 2 (2%)

Half of Bournemouth, Christchurch and Poole's ratings are more than 2.5 years old. How tiers work

See all 129 care homes in Bournemouth, Christchurch and Poole →

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