SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
How it compares in Bournemouth, Christchurch and Poole
The Laurels is in the Requires improvement tier ?, with 4 other homes in Bournemouth, Christchurch and Poole.
96% of rated homes here are Good or Outstanding (England: 82%).
Mrs Mary Hall & Ms Georgina Hall runs The Laurels, a residential care home in Christchurch, Bournemouth, Christchurch and Poole with room for 20 residents. Its CQC registration covers older people and people with dementia.
There is no registered manager on CQC's register right now. In Bournemouth, Christchurch and Poole, 96% of rated care homes are Good or Outstanding (England 82%). Avon View, 0.4 km away, is the closest home rated Good.
CQC's latest rating, from January 2023, is Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. That is down from Good in March 2022.