SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Run by Canterbury Oast Trust, The New Bungalow is a residential care home in Ashford, Kent with 6 registered beds. Its CQC registration covers people with a physical disability and people with a learning disability or autism. That is smaller than most homes in Kent, where the typical home has 24 beds.
In August 2018, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from February 2017. At over 5 years old, this rating is older than most. 45% of ratings in Kent are as old (how rating age varies by council).
It is one of 8 homes run by Canterbury Oast Trust. 7 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. In Kent, 79% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from September 2022. That is true of 90% of homes in Kent. CQC's register shows no registered manager at the moment.
