SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The New Inn is one of 281 care homes in East Sussex: a 10-bed residential care home in Uckfield, run by Ridgewood Care Services Limited. CQC registers it to look after people with a learning disability or autism. The typical home in East Sussex has 24 beds, so this one is on the small side.
Of the 6 closest rated homes, none is rated above it. 3 of Ridgewood Care Services Limited’s 3 rated homes are Good or Outstanding (compare care home groups). There is no registered manager on CQC's register right now. In East Sussex, 85% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 4 for food hygiene in June 2025. In East Sussex, 90% of homes score 5.
CQC rated it Good overall and in all five key questions in January 2023. Its previous rating, in June 2021, was Requires improvement, so the home has improved.
