SafeAre people protected from abuse and avoidable harm?31%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Infection prevention and controlSignificant shortfalls
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
SafeguardingSignificant shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?29%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Freedom to speak upSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Partnerships and communitiesSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The Vale Residential Care Home is in the Inadequate tier ?, with 7 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Charing Vale Limited runs The Vale Residential Care Home, a residential care home in Maidstone, Kent with room for 28 residents. It is registered to care for older people, people with dementia and younger adults.
CQC last rated the home in January 2026, giving it Inadequate overall. Safe and well-led were also Inadequate. CQC rated effective, caring and responsive as Good. Before that, in February 2018, it was rated Good. That is more recent than most ratings in Kent, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 15 fell below good. The lowest was “infection prevention and control” (significant shortfalls).
The kitchen has a food hygiene rating of 5 (very good), from January 2026. That is true of 90% of homes in Kent. Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. CQC's register shows no registered manager at the moment. The nearest home with a higher rating is Maplewood Court Care Home (Good), 0.8 km away.
