SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?80%Good
See the breakdownHide the breakdown1 of 5 exceptional
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
Treating people as individualsExceptional
ResponsiveAre services organised to meet people's needs?82%Good
See the breakdownHide the breakdown2 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Equity in experiences and outcomesExceptional
Person-centred careExceptional
Well-ledIs the home well managed, with a culture of high-quality care?82%Good
See the breakdownHide the breakdown2 of 7 exceptional
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Workforce equality, diversity and inclusionGood
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 28 good, 5 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Magnolia House is one of 485 care homes in Kent: a 6-bed residential care home in Maidstone, run by Caretech Community Services (No.2) Limited. It is registered to care for people with a learning disability or autism. That is smaller than most homes in Kent, where the typical home has 24 beds.
CQC rated it Good overall and in all five key questions in June 2026. It was also rated Good at the inspection before, in April 2017. Ratings in Kent are typically about 4 years old, which makes this one newer than most. None of its 33 scored standards was below good, and 5 were exceptional.
None of the 6 nearest rated homes has a higher rating. 22 of Caretech Community Services (No.2) Limited’s 24 rated homes are Good or Outstanding (compare care home groups). The kitchen has a food hygiene rating of 5 (very good), from August 2026. That is true of 90% of homes in Kent. 286 other homes in Kent share its tier, “Good”.
