Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 4 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Lukestone Dementia Nursing Home is in the Requires improvement tier ?, with 90 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Lukestone Dementia Nursing Home is a 44-bed nursing home in Maidstone, Kent, run by Nellsar Limited. It is registered to care for older people and people with dementia. Most homes in Kent are smaller: the median there is 24 beds.
About 0.3 km away, Poplars Care Centre is rated Good. 10 of Nellsar Limited’s 13 rated homes are Good or Outstanding (compare care home groups). Its kitchen was rated 5 for food hygiene in August 2026. 90% of homes in Kent also score 5. 90 other homes in Kent share its tier, “Requires improvement”.
CQC's latest rating, from December 2021, is Requires improvement overall. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. Its previous rating, in June 2018, was Good, so the home has slipped.
