Requires improvementSafe: Requires improvementEffective: GoodCaring: Requires improvementResponsive: Requires improvementWell-led: InadequateRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSignificant shortfalls
Safe environmentsSignificant shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
Medicines optimisationGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?50%Requires improvement
See the breakdownHide the breakdown4 of 5 below good
Independence, choice and controlSignificant shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?50%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Equity in accessSignificant shortfalls
Person-centred careSignificant shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?36%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Freedom to speak upSome shortfalls
Partnerships and communitiesSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 11 good, 22 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Mont Calm Residential Home is in the Requires improvement tier ?, with 90 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Mont Calm Residential Home
MGL Healthcare Limited runs Mont Calm Residential Home, a residential care home in Maidstone, Kent with room for 39 residents. Its CQC registration covers older people, people with dementia and younger adults. The typical home in Kent has 24 beds, so this one is bigger than average.
CQC's latest rating, from July 2025, is Requires improvement overall. Safe, caring and responsive were also Requires improvement. Effective was rated Good. Well-led was rated Inadequate. That is down from Good in July 2019. Ratings in Kent are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 22 fell below good. The lowest was “independence, choice and control” (significant shortfalls).
In Kent, 79% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in January 2026. That is true of 90% of homes in Kent. The Grove Residential Home, 0.3 km away, is the closest home rated Good. It is one of 2 homes run by MGL Healthcare Limited. 1 of those with a rating are Good or Outstanding.
