SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Sapphire House is one of 485 care homes in Kent: a 6-bed residential care home in Maidstone, run by Parkcare Homes (No.2) Limited. It is registered to care for younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Kent, where the typical home has 24 beds.
Of the 6 closest rated homes, none is rated above it. Parkcare Homes (No.2) Limited runs 88 care homes, and 75 of the 87 rated are Good or Outstanding. In Kent, 79% of rated care homes are Good or Outstanding (England 82%).
Its CQC rating, from February 2019, is Good across the board: overall and for every key question. That matches its previous rating, from June 2016. The rating is more than 5 years old. In Kent, 45% of ratings are that old (see how rating age varies by council).
