Residential care home · Bournemouth, Christchurch and Poole

The Waves

199 Churchill Road, Parkstone, Poole, BH12 2JD

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated this month

CQC rating

Good
Published 12 October 2026 Rated this month ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • February 2022Inspected, no new rating
  • October 2018GoodSECRW
  • July 2017Requires improvementSECRW
  • February 2017Requires improvementSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Bournemouth, Christchurch and Poole

The Waves is in the Good tier ?, with 102 other homes in Bournemouth, Christchurch and Poole. 96% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 8 (6%)
  • Good, with Outstanding areas 7 (5%)
  • Good 103 (80%)
  • Good, with an area to improve 4 (3%)
  • Requires improvement 5 (4%)
  • Not yet rated 2 (2%)

See all 129 care homes in Bournemouth, Christchurch and Poole →

Care homes nearby

  • The Moorings
    Poole, Bournemouth, Christchurch and Poole · BH12 3EY · Residential care home · 6 beds0.5 km
    Outstanding S: GoodE: OutstandingC: OutstandingR: OutstandingW: Good Rated 7 years ago
  • The Shores
    Poole, Bournemouth, Christchurch and Poole · BH12 3EZ · Residential care home · 7 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • The Dunes
    Poole, Bournemouth, Christchurch and Poole · BH12 3JE · Residential care home · 4 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 months ago
  • Anchor House
    Poole, Bournemouth, Christchurch and Poole · BH12 4JF · Residential care home · 7 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Alexandra House
    Poole, Bournemouth, Christchurch and Poole · BH14 9EW · Residential care home · 58 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • The Aldbury
    Poole, Bournemouth, Christchurch and Poole · BH12 4NA · Nursing home · 55 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago

More care homes near BH12 2JD →

Other homes run by Harbour Care (UK) Limited

9 care homes in total: 1 Outstanding, 8 Good.

  • The Moorings
    Poole, Bournemouth, Christchurch and Poole · BH12 3EY · Residential care home · 6 beds
    Outstanding S: GoodE: OutstandingC: OutstandingR: OutstandingW: Good Rated 7 years ago
  • Anchor House
    Poole, Bournemouth, Christchurch and Poole · BH12 4JF · Residential care home · 7 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Beach House
    Poole, Bournemouth, Christchurch and Poole · BH14 9EP · Residential care home · 7 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Coral House
    Poole, Bournemouth, Christchurch and Poole · BH12 4AJ · Residential care home · 7 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • The Dunes
    Poole, Bournemouth, Christchurch and Poole · BH12 3JE · Residential care home · 4 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 months ago
  • The Piers
    Bournemouth, Bournemouth, Christchurch and Poole · BH10 4DT · Residential care home · 3 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 9 months ago

All 9 homes run by Harbour Care (UK) Limited →

What the data says about The Waves

Harbour Care (UK) Limited runs The Waves, a residential care home in Poole, Bournemouth, Christchurch and Poole with room for 3 residents. CQC registers it to look after younger adults, people with a physical disability and people with a learning disability or autism. It is a small home for Bournemouth, Christchurch and Poole, where the median is 23 beds.

Its CQC rating, from October 2026, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in October 2018. That is more recent than most ratings in Bournemouth, Christchurch and Poole, where the typical rating is about 2 years old. All 33 standards CQC scored were good.

102 other homes in Bournemouth, Christchurch and Poole share its tier, “Good”. 9 of Harbour Care (UK) Limited’s 9 rated homes are Good or Outstanding (compare care home groups). The nearest home with a higher rating is The Moorings (Outstanding), 0.5 km away.