SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown3 of 8 below good
Safe environmentsSignificant shortfalls
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Equity in accessSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Wells Nursing Home is in the Requires improvement tier ?, with 20 other homes in Somerset.
89% of rated homes here are Good or Outstanding (England: 82%).
Run by Avon Care Homes Limited, The Wells Nursing Home is a nursing home in Wells, Somerset with 40 registered beds. It is registered to care for older people, people with a physical disability and people with a sensory impairment. Most homes in Somerset are smaller: the median there is 25 beds.
CQC's latest rating, from December 2025, is Requires improvement overall. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. That matches its previous rating, from May 2023. The typical rating in Somerset is about 4 years old, so this one is fairly recent. CQC found significant shortfalls in “safe environments”, one of 8 standards out of 33 scored below good.
Avon Care Homes Limited runs 2 care homes, and 0 of the 2 rated are Good or Outstanding. East Court, 2.5 km away, is the closest home rated Good. Its kitchen was rated 5 for food hygiene in January 2026. That is true of 94% of homes in Somerset. 20 other homes in Somerset share its tier, “Requires improvement”.
