SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Olivia Josephine Care Limited, The Willows Care Home is a residential care home in Blackpool with 27 registered beds. It is registered to care for older people.
The current CQC rating is Outstanding, published in December 2018. It was Outstanding for caring, responsive and well-led as well. CQC rated safe and effective as Good. It was also rated Outstanding at the inspection before, in July 2016. The rating is more than 5 years old. In Blackpool, 32% of ratings are that old (see how rating age varies by council).
1 of the 6 nearest homes is also Outstanding. Across Blackpool, 79% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in September 2025. That is true of 78% of homes in Blackpool.
