SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
The Willows Care Home is in the Good, with an area to improve tier ?, with 29 other homes in Derbyshire.
81% of rated homes here are Good or Outstanding (England: 82%).
Run by Countrywide Healthcare Ltd, The Willows Care Home is a nursing home in Chesterfield, Derbyshire with 42 registered beds. Its CQC registration covers older people, people with dementia and younger adults.
CQC last rated the home in February 2019, giving it Good overall. It was Good for safe, effective, caring and well-led as well. CQC rated responsive as Requires improvement. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in September 2016, was the same. At over 5 years old, this rating is older than most. 33% of ratings in Derbyshire are as old (how rating age varies by council).
Countrywide Healthcare Ltd runs 3 care homes, and 2 of the 3 rated are Good or Outstanding. About 2.6 km away, East Fields is rated Outstanding. In Derbyshire, 81% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in January 2026. That is true of 93% of homes in Derbyshire.
