SafeAre people protected from abuse and avoidable harm?34%Inadequate
See the breakdownHide the breakdown7 of 8 below good
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe systems, pathways and transitionsSignificant shortfalls
SafeguardingSignificant shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
EffectiveDoes care achieve good outcomes and a good quality of life?25%Inadequate
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSignificant shortfalls
Consent to care and treatmentSignificant shortfalls
Delivering evidence-based care and treatmentSignificant shortfalls
How staff, teams and services work togetherSignificant shortfalls
Monitoring and improving outcomesSignificant shortfalls
Supporting people to live healthier livesSignificant shortfalls
CaringAre staff kind, compassionate and respectful?30%Inadequate
See the breakdownHide the breakdown5 of 5 below good
Independence, choice and controlSignificant shortfalls
Responding to people's immediate needsSignificant shortfalls
Treating people as individualsSignificant shortfalls
Workforce wellbeing and enablementSignificant shortfalls
Kindness, compassion and dignitySome shortfalls
ResponsiveAre services organised to meet people's needs?36%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Care provision, integration and continuitySignificant shortfalls
Listening to and involving peopleSignificant shortfalls
Person-centred careSignificant shortfalls
Planning for the futureSignificant shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Providing InformationSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?29%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Freedom to speak upSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Partnerships and communitiesSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 1 good, 32 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The Windmill Care Home Ltd is in the Inadequate tier ?, with 10 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
An independent residential care home in Great Yarmouth, Norfolk, The Windmill Care Home Ltd is run by an organisation of the same name. It has 35 beds. Its CQC registration covers older people and people with dementia.
CQC rated it Inadequate overall and in all five key questions in August 2026. Before that, in April 2023, it was rated Good. That is more recent than most ratings in Norfolk, where the typical rating is about 5 years old. Of the 33 standards CQC scored, 32 fell below good. The lowest was “independence, choice and control” (significant shortfalls).
In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in December 2025. That is true of 89% of homes in Norfolk. CQC's register shows no registered manager at the moment. About 1.5 km away, Ealing House Residential Care Home is rated Outstanding.
