SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Tiled House is a 48-bed residential care home in Pensnett, Dudley, run by Dudley Metropolitan Borough Council. It is registered to care for older people and people with dementia. Most homes in Dudley are smaller: the median there is 22 beds.
CQC rated it Good overall and in all five key questions in November 2019. Before that, in October 2018, it was rated Requires improvement. At over 5 years old, this rating is older than most. 49% of ratings in Dudley are as old (how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. 48 other homes in Dudley share its tier, “Good”. Its kitchen was rated 5 for food hygiene in March 2026. That is true of 61% of homes in Dudley.
