SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Tomlen is a 4-bed residential care home in Tuffley, Gloucestershire, run by D & L Support Ltd. It is registered to care for people with a learning disability or autism and people with mental health needs. That is smaller than most homes in Gloucestershire, where the typical home has 25 beds.
It is the only Outstanding home among the 7 closest. D & L Support Ltd runs 7 care homes, and all 6 rated are Good or Outstanding. 11 other homes in Gloucestershire share its tier, “Outstanding”. There is no registered manager on CQC's register right now.
The current CQC rating is Outstanding, published in May 2018. Responsive and well-led were also Outstanding. For safe, effective and caring, the rating was Good. Its previous rating, in July 2015, was Good, so the home has improved. The rating is more than 5 years old. In Gloucestershire, 49% of ratings are that old (see how rating age varies by council).