SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Towneley House is in the Good, with an area to improve tier ?, with 40 other homes in Lancashire.
83% of rated homes here are Good or Outstanding (England: 82%).
Run by Mrs Barbara Karen Shillito and Mr Stephen Shillito, Towneley House is a residential care home in Burnley, Lancashire with 22 registered beds. It is registered to care for older people, people with dementia and younger adults.
The current CQC rating is Good, published in September 2022. It was Good for safe, effective, caring and well-led as well. Responsive was rated Requires improvement. Its previous rating, in October 2020, was Requires improvement, so the home has improved.
None of the 6 nearest rated homes has a higher rating. Food hygiene inspectors scored the kitchen 5 out of 5 in September 2026. That is true of 77% of homes in Lancashire. Across Lancashire, 83% of rated homes are Good or Outstanding, against 82% for England.
