SafeAre people protected from abuse and avoidable harm?25%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Infection prevention and controlSignificant shortfalls
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
Safe systems, pathways and transitionsSignificant shortfalls
SafeguardingSignificant shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?32%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Partnerships and communitiesSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Freedom to speak upSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Trelowen Manor is a 6-bed residential care home in Liskeard, Cornwall. The home is its own registered provider. It is registered to care for younger adults, people with a learning disability or autism and people with mental health needs. That is smaller than most homes in Cornwall, where the typical home has 22 beds.
Eldon House Residential Home, 3.1 km away, is the closest home rated Good. Across Cornwall, 81% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 4 for food hygiene in July 2026. In Cornwall, 87% of homes score 5.
The current CQC rating is Inadequate, published in April 2025. It was Inadequate for safe and well-led as well. For effective, caring and responsive, the rating was Good. Its previous rating, in September 2022, was Good, so the home has slipped. That is more recent than most ratings in Cornwall, where the typical rating is about 4 years old. CQC found significant shortfalls in “infection prevention and control”, one of 15 standards out of 33 scored below good.
