SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown2 of 8 below good
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Freedom to speak upGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 27 good, 6 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Kingston House is one of 198 care homes in Cornwall: a 3-bed residential care home in Liskeard, run by Westlake Care. CQC registers it to look after younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. That is smaller than most homes in Cornwall, where the typical home has 22 beds.
CQC's latest rating, from August 2026, is Requires improvement overall. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. It was also rated Requires improvement at the inspection before, in December 2023. Ratings in Cornwall are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 6 fell below good. The lowest was “safe and effective staffing” (significant shortfalls).
The nearest home with a higher rating is Pengover Residential and Nursing Home (Good), 0.2 km away. 1 of Westlake Care’s 2 rated homes are Good or Outstanding (compare care home groups). Across Cornwall, 81% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 4 for food hygiene in May 2014. 87% of homes in Cornwall score the top mark of 5.
