SafeAre people protected from abuse and avoidable harm?41%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Involving people to manage risksSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe environmentsSignificant shortfalls
SafeguardingSignificant shortfalls
Infection prevention and controlSome shortfalls
Safe and effective staffingSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Learning cultureGood
EffectiveDoes care achieve good outcomes and a good quality of life?42%Requires improvement
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSignificant shortfalls
Monitoring and improving outcomesSignificant shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?40%Requires improvement
See the breakdownHide the breakdown4 of 5 below good
Independence, choice and controlSignificant shortfalls
Kindness, compassion and dignitySignificant shortfalls
Responding to people's immediate needsSignificant shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?32%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Equity in accessSignificant shortfalls
Equity in experiences and outcomesSignificant shortfalls
Listening to and involving peopleSignificant shortfalls
Planning for the futureSignificant shortfalls
Providing InformationSignificant shortfalls
Care provision, integration and continuitySome shortfalls
Person-centred careSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?46%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Shared direction and cultureSignificant shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Freedom to speak upGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 4 good, 29 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Turning Point - Parkview is in the Requires improvement tier ?, with 49 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Turning Point - Parkview is an independent 7-bed residential care home in Watford, Hertfordshire, registered with CQC under its own name. Its CQC registration covers younger adults and people with a learning disability or autism. That is smaller than most homes in Hertfordshire, where the typical home has 30 beds.
The current CQC rating is Requires improvement, published in January 2026. It was Requires improvement for safe, effective, caring and well-led as well. CQC rated responsive as Inadequate. Its previous rating, in December 2017, was Good, so the home has slipped. That is more recent than most ratings in Hertfordshire, where the typical rating is about 5 years old. Of the 33 standards CQC scored, 29 fell below good. The lowest was “independence, choice and control” (significant shortfalls).
In Hertfordshire, 76% of rated care homes are Good or Outstanding (England 82%). CQC's register shows no registered manager at the moment. Turning Point runs 17 care homes, and 15 of the 16 rated are Good or Outstanding. The nearest home with a higher rating is Montrose Care Home (Good), 0.7 km away.
