SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
United Response - 36 Harvey Road is in the Good tier ?, with 31 other homes in Richmond upon Thames.
95% of rated homes here are Good or Outstanding (England: 82%).
An independent residential care home in Hounslow, Richmond upon Thames, United Response - 36 Harvey Road is run by an organisation of the same name. It has 5 beds. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment.
Its CQC rating, from October 2022, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in April 2019.
United Response runs 18 care homes, and 17 of the 18 rated are Good or Outstanding. The nearest home with a higher rating is Grasmere Avenue (Outstanding), 0.9 km away. In Richmond upon Thames, 95% of rated care homes are Good or Outstanding (England 82%).
