SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in July 2026. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Whitefarm Lodge is a 60-bed nursing home in Twickenham, Richmond upon Thames, run by Agincare (Southwark) Limited. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. The typical home in Richmond upon Thames has 8 beds, so this one is bigger than average.
Agincare (Southwark) Limited has run the home since July 2026, when it changed owner. Agincare (Southwark) Limited runs 12 care homes, and 7 of the 12 rated are Good or Outstanding. Grasmere Avenue, 0.4 km away, is the closest home rated Outstanding. Across Richmond upon Thames, 95% of rated homes are Good or Outstanding, against 82% for England.
CQC rated it Good overall and in all five key questions in July 2022. The rating was carried over from a previous registration, which usually happens when a home changes owner. It was also rated Good at the inspection before, in December 2017.
