SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
United Response - 74 Oaklands is in the Good, with an area to improve tier ?, with 24 other homes in Wiltshire.
90% of rated homes here are Good or Outstanding (England: 82%).
United Response - 74 Oaklands is an independent 4-bed residential care home in Chippenham, Wiltshire, registered with CQC under its own name. Its CQC registration covers people with a learning disability or autism. That is smaller than most homes in Wiltshire, where the typical home has 21 beds.
24 other homes in Wiltshire share its tier, “Good, with an area to improve”. About 0.4 km away, 13 Greenway Park is rated Outstanding. United Response runs 18 care homes, and 17 of the 18 rated are Good or Outstanding.
CQC's latest rating, from March 2019, is Good overall. Safe, effective, caring and responsive were also Good. CQC rated well-led as Requires improvement. That matches its previous rating, from April 2016. At over 5 years old, this rating is older than most. 40% of ratings in Wiltshire are as old (how rating age varies by council).
