SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Upalong Residential Home is a 9-bed residential care home in Camberley, Surrey, run by Mrs Mary McTeggart. CQC registers it to look after older people and people with dementia. The typical home in Surrey has 30 beds, so this one is on the small side.
In February 2019, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in July 2017. At over 5 years old, this rating is older than most. 34% of ratings in Surrey are as old (how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. CQC's register shows no registered manager at the moment. The kitchen has a food hygiene rating of 5 (very good), from October 2025. That is true of 87% of homes in Surrey. Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England.
