SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Vale View Heights is in the Good, with an area to improve tier ?, with 19 other homes in Devon.
90% of rated homes here are Good or Outstanding (England: 82%).
Sidmouth Care Limited runs Vale View Heights, a nursing home in Sidmouth, Devon with room for 55 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. Most homes in Devon are smaller: the median there is 25 beds.
The current CQC rating is Good, published in June 2023. Safe, effective, caring and responsive were also Good. CQC rated well-led as Requires improvement. Before that, in January 2022, it was rated Requires improvement.
The nearest home with a higher rating is Arcot House Residential Home (Outstanding), 1.3 km away. Across Devon, 90% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in March 2025. That is true of 86% of homes in Devon.
