SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Butacare Limited runs Victoria Cottage, a residential care home in Bedford with room for 12 residents. Its CQC registration covers older people, younger adults, people with a physical disability and people with a learning disability or autism.
Across Bedford, 78% of rated homes are Good or Outstanding, against 82% for England. It is the only Outstanding home among the 7 closest.
CQC's latest rating, from January 2020, is Outstanding overall. Caring, responsive and well-led were also Outstanding. CQC rated safe and effective as Good. Before that, in May 2017, it was rated Good. At over 5 years old, this rating is older than most. 38% of ratings in Bedford are as old (how rating age varies by council).
