SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Victoria House is in the Good, with an area to improve tier ?, with 6 other homes in Warrington.
81% of rated homes here are Good or Outstanding (England: 82%).
Victoria House is one of 54 care homes in Warrington: a 30-bed residential care home in Warrington, run by WH Investments Limited. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs.
In Warrington, 81% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in February 2026. 84% of homes in Warrington also score 5. About 0.2 km away, Heathfield Residential Home is rated Outstanding.
CQC last rated the home in March 2019, giving it Good overall. It was Good for safe, caring, responsive and well-led as well. CQC rated effective as Requires improvement. That is up from Requires improvement in November 2018. The rating is more than 5 years old. In Warrington, 46% of ratings are that old (see how rating age varies by council).
