SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Walton Heath Manor is one of 349 care homes in Surrey: a 46-bed residential care home in Walton-On-The-Hill, run by Hamilton House Medical Limited. Its CQC registration covers older people. The typical home in Surrey has 30 beds, so this one is bigger than average.
The current CQC rating is Outstanding, published in July 2019. It was Outstanding for caring, responsive and well-led as well. CQC rated safe and effective as Good. That is up from Good in October 2016. The rating is more than 5 years old. In Surrey, 34% of ratings are that old (see how rating age varies by council).
The kitchen has a food hygiene rating of 5 (very good), from February 2026. That is true of 87% of homes in Surrey. Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England. 1 of the 6 nearest homes is also Outstanding.
