Residential care home · Birmingham

Washwood Healthcare Service

675-677 Washwood Heath Road, Ward End, Birmingham, B8 2LJ

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 4 months ago ↑ Up from Req. improvement

CQC rating

Good
Published 25 June 2026 Rated 4 months ago ?
  • SafeAre people protected from abuse and avoidable harm?69%Good
    See the breakdownHide the breakdown2 of 8 below good
    • Infection prevention and controlSome shortfalls
    • Medicines optimisationSome shortfalls
    • Involving people to manage risksGood
    • Learning cultureGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 30 good, 3 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • April 2020Requires improvementSECRW
  • September 2019InadequateSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Birmingham

Washwood Healthcare Service is in the Good tier ?, with 139 other homes in Birmingham. 77% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 4 (1%)
  • Good, with Outstanding areas 5 (2%)
  • Good 140 (51%)
  • Good, with an area to improve 41 (15%)
  • Requires improvement 55 (20%)
  • Inadequate 3 (1%)
  • Not yet rated 24 (9%)

See all 272 care homes in Birmingham →

Care homes nearby

  • Knightwell House
    Birmingham · B8 2JD · Residential care home · 8 beds0.1 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago
  • Bromford Lane Care Centre
    Birmingham · B8 2RY · Nursing home · 116 beds0.9 km
    Inadequate S: InadequateE: InadequateC: InadequateR: InadequateW: Inadequate Rated 4 months ago
  • Hodge Hill Grange
    Birmingham · B36 8AD · Nursing home · 53 beds1.4 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 7 years ago
  • Hodge Hill Grange
    Birmingham · B36 8AD · Nursing home · 53 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 months ago
  • Madeleine House
    Birmingham · B33 8EJ · Residential care home · 41 beds1.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Herondale Kingfisher
    Birmingham · B9 5PU · Nursing home · 79 beds2.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near B8 2LJ →

Washwood Healthcare Service at a glance

Run by Midland Care Homes Ltd, Washwood Healthcare Service is a residential care home in Birmingham with 26 registered beds. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Most homes in Birmingham are smaller: the median there is 16 beds.

CQC rated it Good overall and in all five key questions in June 2026. That is up from Requires improvement in April 2020. Ratings in Birmingham are typically about 7 years old, which makes this one newer than most. Of the 33 standards CQC scored, 3 fell below good. The lowest was “infection prevention and control” (some shortfalls).

None of the 6 nearest rated homes has a higher rating. 139 other homes in Birmingham share its tier, “Good”.