SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Water Hall Healthcare Limited, Waterhall Care Home is a nursing home in Milton Keynes with 57 registered beds. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. That is larger than most homes in Milton Keynes, where the typical home has 29 beds.
The kitchen has a food hygiene rating of 5 (very good), from April 2026. 85% of homes in Milton Keynes also score 5. Across Milton Keynes, 88% of rated homes are Good or Outstanding, against 82% for England. It is the only Outstanding home among the 7 closest.
CQC last rated the home in November 2019, giving it Outstanding overall. It was Outstanding for caring and well-led as well. For safe, effective and responsive, the rating was Good. Its rating before that, in April 2017, was the same. The rating is more than 5 years old. In Milton Keynes, 48% of ratings are that old (see how rating age varies by council).
