Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 months ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?56%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 17 good, 16 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Wellburn House is in the Requires improvement tier ?, with 7 other homes in Northumberland.
91% of rated homes here are Good or Outstanding (England: 82%).
Wellburn House is a 35-bed residential care home in Prudhoe, Northumberland, run by Wellburn Care Homes Limited. It is registered to care for older people, people with dementia and people who use drugs or alcohol.
It is one of 14 homes run by Wellburn Care Homes Limited. 12 of those with a rating are Good or Outstanding. Havendene Residential Home, 1.4 km away, is the closest home rated Good. Its kitchen was rated 5 for food hygiene in July 2025. 95% of homes in Northumberland also score 5. Across Northumberland, 91% of rated homes are Good or Outstanding, against 82% for England.
The current CQC rating is Requires improvement, published in July 2026. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. Its previous rating, in October 2018, was Good, so the home has slipped. That is more recent than most ratings in Northumberland, where the typical rating is about 3 years old. 16 of its 33 scored standards were below good, including “responding to people's immediate needs”.
