SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Medicines optimisationSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 32 good, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Heatherdale Residential Home is in the Good tier ?, with 64 other homes in Northumberland.
91% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Heatherdale Residential Home
Heatherdale Residential Home is a 36-bed residential care home in Morpeth, Northumberland, run by Wellburn Care Homes Limited. Its CQC registration covers older people and people with dementia.
CQC rated it Good overall and in all five key questions in August 2025. Its rating before that, in September 2019, was the same. That is more recent than most ratings in Northumberland, where the typical rating is about 3 years old. 1 of its 33 scored standards were below good, including “medicines optimisation”.
12 of Wellburn Care Homes Limited’s 14 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating. Its kitchen was rated 5 for food hygiene in July 2026. That is true of 95% of homes in Northumberland. Across Northumberland, 91% of rated homes are Good or Outstanding, against 82% for England.
