SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
West Abbey is a 92-bed nursing home in Yeovil, Somerset, run by Barchester Healthcare Homes Limited. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. Most homes in Somerset are smaller: the median there is 25 beds.
CQC rated it Good overall and in all five key questions in March 2023. Before that, in June 2021, it was rated Requires improvement.
Its kitchen was rated 5 for food hygiene in September 2026. That is true of 94% of homes in Somerset. In Somerset, 89% of rated care homes are Good or Outstanding (England 82%). Cooksons Court, 1.5 km away, is the closest home rated Outstanding. Barchester Healthcare Homes Limited runs 210 care homes, and 175 of the 198 rated are Good or Outstanding.
