SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
West Hill Place is in the Good, with Outstanding areas tier ?, with 0 other homes in Central Bedfordshire.
72% of rated homes here are Good or Outstanding (England: 82%).
West Hill Place is one of 64 care homes in Central Bedfordshire: a 6-bed residential care home in Milton Keynes, run by Zebra Care Homes Limited. CQC registers it to look after younger adults and people with a learning disability or autism. The typical home in Central Bedfordshire has 24 beds, so this one is on the small side.
In Central Bedfordshire, 72% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from May 2024. 90% of homes in Central Bedfordshire also score 5. The nearest home with a higher rating is Burlington Hall Care Home (Outstanding), 0.3 km away.
CQC's latest rating, from April 2019, is Good overall. It was Good for safe, effective, caring and well-led as well. For responsive, the rating was Outstanding. Its rating before that, in May 2016, was the same. At over 5 years old, this rating is older than most. 44% of ratings in Central Bedfordshire are as old (how rating age varies by council).
