SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
West House Care Home Limited is in the Good tier ?, with 99 other homes in County Durham.
92% of rated homes here are Good or Outstanding (England: 82%).
An independent nursing home in Chester Le Street, County Durham, West House Care Home Limited is run by an organisation of the same name. It has 26 beds. Its CQC registration covers older people and younger adults.
99 other homes in County Durham share its tier, “Good”. The kitchen has a food hygiene rating of 4 (good), from November 2025. In County Durham, 84% of homes score 5. There is no registered manager on CQC's register right now. Of the 6 closest rated homes, none is rated above it.
Its CQC rating, from November 2022, is Good across the board: overall and for every key question. That is up from Requires improvement in May 2021.
