SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Pelton Grange Care Home is one of 142 care homes in County Durham: a 47-bed residential care home in Chester Le Street, run by Hill Care 3 Limited. CQC registers it to look after older people, younger adults, people with a physical disability and people with a learning disability or autism.
Its CQC rating, from July 2019, is Good across the board: overall and for every key question. Its previous rating, in March 2019, was Requires improvement, so the home has improved. The rating is more than 5 years old. In County Durham, 29% of ratings are that old (see how rating age varies by council).
Across County Durham, 92% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in May 2026. That is true of 84% of homes in County Durham. It is one of 5 homes run by Hill Care 3 Limited. 4 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
