Nursing home · Bath and North East Somerset

Westin Care Home

95 Bristol Road, Whitchurch, Bristol, BS14 0PS

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 year ago ↑ Up from Req. improvement

CQC rating

Good
Published 23 December 2024 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?69%Good
    See the breakdownHide the breakdown2 of 8 below good
    • Learning cultureSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
    See the breakdownHide the breakdown5 of 7 below good
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Workforce equality, diversity and inclusionSome shortfalls
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 24 good, 9 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • May 2022Requires improvementSECRW
  • January 2022GoodSECRW

Read the full report on the CQC website ↗

How it compares in Bath and North East Somerset

Westin Care Home is in the Good, with an area to improve tier ?, with 3 other homes in Bath and North East Somerset. 86% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 1 (2%)
  • Good, with Outstanding areas 3 (6%)
  • Good 34 (67%)
  • Good, with an area to improve 4 (8%)
  • Requires improvement 7 (14%)
  • Not yet rated 2 (4%)

See all 51 care homes in Bath and North East Somerset →

Care homes nearby

  • Cypress Lodge
    Bristol, Bath and North East Somerset · BS14 0QB · Residential care home · 10 beds0.1 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Robinson House Care Home
    Bristol, Bristol, City of · BS14 8ET · Nursing home · 70 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Bernash Care Home
    Bristol, Bristol, City of · BS14 9BB · Residential care home · 23 beds1.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Hengrove Lodge
    Bristol, Bristol, City of · BS14 9BX · Residential care home · 15 beds1.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Rosedale House
    Bristol, Bristol, City of · BS14 9EA · Residential care home · 36 beds2.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Bamfield Lodge
    Bristol, Bristol, City of · BS14 0AU · Nursing home · 60 beds2.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago

More care homes near BS14 0PS →

Other homes run by Westin Care Limited

2 care homes in total: 2 Good.

  • Osborne Court
    Bristol, Bristol, City of · BS3 3PX · Nursing home · 58 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago

All 2 homes run by Westin Care Limited →

Westin Care Home in brief

Westin Care Home is a 52-bed nursing home in Bristol, Bath and North East Somerset. The home is its own registered provider. CQC registers it to look after older people, people with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. The typical home in Bath and North East Somerset has 31 beds, so this one is bigger than average.

It is one of 2 homes run by Westin Care Limited. 2 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. Its kitchen was rated 5 for food hygiene in February 2025. 90% of homes in Bath and North East Somerset also score 5. Across Bath and North East Somerset, 86% of rated homes are Good or Outstanding, against 82% for England.

CQC's latest rating, from December 2024, is Good overall. Safe, effective, caring and responsive were also Good. Well-led was rated Requires improvement. Its previous rating, in May 2022, was Requires improvement, so the home has improved. That is more recent than most ratings in Bath and North East Somerset, where the typical rating is about 3 years old. CQC found some shortfalls in “workforce wellbeing and enablement”, one of 9 standards out of 33 scored below good.