SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in February 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Osborne Court is one of 88 care homes in Bristol, City of: a 58-bed nursing home in Bristol, run by Westin Care Limited. CQC registers it to look after older people, people with dementia, people with a physical disability and people with a sensory impairment. That is larger than most homes in Bristol, City of, where the typical home has 18 beds.
Westin Care Limited runs 2 care homes, and all 2 rated are Good or Outstanding. Of the 5 closest rated homes, none is rated above it. Across Bristol, City of, 98% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in October 2024. 92% of homes in Bristol, City of also score 5. Westin Care Limited has run the home since February 2024, when it changed owner.
CQC rated it Good overall and in all five key questions in May 2022. The rating was carried over from a previous registration, which usually happens when a home changes owner. Before that, in October 2019, it was rated Requires improvement.
